Shipping Policy
Last Updated: 25th Feb, 2026
Thank you for shopping with Nutrava. We aim to deliver your orders quickly, safely, and reliably. Please read our shipping policy below.
1. Order Processing Time
- Orders are typically processed within 24–48 hours after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- You will receive an order confirmation and tracking details once your order is dispatched.
2. Delivery Time
- Standard delivery time is 3–7 business days, depending on your location.
- Remote or non-serviceable areas may take longer.
- Delivery timelines are estimates and may vary due to courier delays, weather, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- We may offer free shipping on orders above ₹[Amount] (if applicable).
4. Cash on Delivery (COD)
- COD is available in most serviceable locations.
- Additional COD charges may apply (if applicable).
- Please ensure someone is available to receive the order at the delivery address.
5. Order Tracking
- Once shipped, you will receive tracking details via SMS, email, or WhatsApp.
- You can also track your order using the Track Order page on our website.
6. Delays & Exceptions
While we strive for timely delivery, delays may occur due to:
- Courier service disruptions
- Weather or natural events
- Incorrect or incomplete shipping address
- Unavailability of recipient
Nutrava is not liable for delays beyond our control.
7. Incorrect Address / Failed Delivery
- Please ensure your shipping address and contact details are accurate.
- Re-shipping charges may apply if delivery fails due to incorrect information or repeated delivery attempts.
8. Damaged or Tampered Packages
If your package appears damaged or tampered:
- Do not accept the package if possible
- Contact us immediately with photos/videos
- We will assist you as per our Refund & Return Policy
9. Contact Us
For shipping-related queries, contact:
Nutrava Support
Email: contact@nutrava.in
WhatsApp: +91-6359993065
Please include your Order ID for faster assistance.
10. Policy Updates
Nutrava reserves the right to modify this Shipping Policy at any time. Changes will be reflected on this page with an updated date.
By placing an order on our website, you agree to this Shipping Policy.